FAQs

Frequently Asked Questions (FAQs)

1. What types of products do you offer?

We specialize in a wide range of automotive tools and repair equipment including wrenches, ratchet sets, screwdrivers, power tools, welding gear, and more.

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2. Do you ship internationally?

Yes! We ship worldwide. Shipping costs and delivery times vary depending on the destination and shipping option selected at checkout.

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3. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package through the shipping carrier’s website.

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4. What is your return policy?

We accept returns within [7/14/30] days of delivery. Items must be unused, in their original packaging, and in resellable condition. Visit our Refund Policy for more information.

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5. What if I receive a damaged or defective item?

Please contact us immediately with your order number and photos of the damaged item. We’ll send a replacement or process a refund.

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6. Can I cancel or change my order?

If your order hasn’t shipped yet, we may be able to cancel or update it. Contact us as soon as possible to request changes.

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7. Do you offer bulk or wholesale pricing?

Yes, we offer discounts for bulk orders and business accounts. Reach out to us at [your contact email] for more details.

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8. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods offered at checkout.